Help & Support

Getting started

Scan a business card

Open the Scan tab, point your camera at a card, and capture it. MICO360 Biz reads the card and fills in the contact fields for you. Review the details, make any corrections, and save. You can also import an existing photo from your library.

Upload several cards at once

Use Bulk Upload to select multiple card photos in one go. We process them in the background and then let you review each extracted card and save, edit, or skip it — one at a time — so nothing is added without your confirmation.

Organize your cards

• Groups. Assign cards to groups (for example, business, family, or your own custom groups) to keep them sorted.
• Favorites. Star the contacts you reach for most so they’re easy to find.
• Search. Use the search bar on your card list to find a contact by name, company, or other details.

Sharing and exporting

Save a card to your phone contacts

Open a card and choose to save it to your device’s contacts, so it’s available in your phone’s address book alongside everyone else.

Share by QR code or vCard

From a card’s detail screen you can generate a QR code or a vCard to share the contact quickly with someone else.

Send a follow-up email

When you save a card, you can send a follow-up email to the contact using a template from your company profile — a fast way to stay in touch after a meeting.

Your account

Signing in

You can sign in with a one-time code sent to your email, with Google, and — once enabled — with biometric login (fingerprint or face) for quick, secure access on your device.

Credits and referrals

Some features use credits. You can earn credits by inviting friends with your referral code — when someone signs up with it, you both receive bonus credits. Credits have no cash value and can’t be transferred.

Delete your account

You can permanently delete your account and associated data at any time from https://mico360.com/delete-account. This action cannot be undone.

Troubleshooting

The scan isn’t reading the card well

• Use good, even lighting and avoid glare or shadows.
• Place the card on a flat, contrasting surface and fill the frame.
• Hold steady until the capture completes, then review and correct any fields.

The camera or photos won’t open

MICO360 Biz needs camera and photo permissions to scan and import cards. Enable them in your device settings under the app’s permissions, then try again.

My cards aren’t showing on another device

Make sure you’re signed in to the same account on both devices, then refresh your card list to pull the latest data.

Privacy and data

To learn what we collect and how we protect it, see our Privacy Policy. Your use of MICO360 Biz is also governed by our Terms & Conditions.

Contact support

Still stuck or have feedback? Email us at info@mico360.com and we’ll help you out.